Aes International
Well he didn't compensate me for my losses
Being the adviser mentioned in this complaint and having worked in financial services for 15 years and never having a complaint held against me during that time (UK FCA register can be checked to confirm the same) I feel compelled to post my comments.This client’s primary complaint related to issues concerning his pension after the period in which I arranged the initial admin (first couple of months) thus I had no involvement in the management of his policy after this initial stage, though I understand that his main complaint was in relation to VAT charged against fees.However, a secondary issue emerged in relation to the change of AES branch for his policy from the UK to one of our other EU branches in Poland (as a consequence of a change of adviser who was based in Poland), of which the client felt wasn’t made clear.As the advice provided, within AES, is of the exact same standard whether it emanates from the UK, Poland, UAE or anywhere else, and as this client wasn’t a resident of the UK himself, it wasn’t immediately obvious to me/us at the time (we’ve changed our protocol since) that a ‘flag’ needed to be raised to signal a change in jurisdiction, for his policy, between EU branches - as the advice provided is the same irrespective of branch location.As per this client’s latest post, really happy to see that this client’s complaint has now been resolved to his satisfaction.
- There way of handling a complaint
Unsurprising. AES International sells endowment savings plans with up front commission. Anybody buying a Genarali policy from AES International will lose first 2 years premiums to AES International commission.
- No monitoring of vision fund
AES International - Financial Service Review
No service at AES International. Flog the savings plan, collect the commission and don't turn up ever again. Tens of thousands of pounds lost to commission i reckon.
AES International - Financial Service Review
AES International - Advisers Review
The comment on AES hiring failed financial advisers is way off the mark now.I have dealt with Mr Ritchie and he is super qualified and definitely did not offer me a long term servings plan. I had tried other advisers, namely Finsbury Associates and Holborne as well and both of these organizations had their advisers suggesting a 25 and 20 year Generali plan (may be they have a special deal on)Tom
Jonathan Wookey worked for approx 2 years at DeVere and continued to sell many expats very bad financial advise and products.
He fell out with DeVere and started to work for AES International as the Country Manager / Private Client Adviser, where he continued to scam expats and locals to gain commission ruthlessly.
He was made redundant in less than a year and dissapeared to Singapore to work for IFS (2 years).
He is back in Switzerland now and started his own Company as the 'CEO at Summit Wealth AG' (Zug).
Be cautious - he is back!
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Right, being an Ex-pat I am constantly bombarded by calls from individuals wanting to advise me on how best to invest my money. I have also been approached on several occasions to work for at least 2 of the companies that continually ring me to offer financial advice. I have also had the pleasure of attending a week long training course offered by one of these companies for ME to become a Financial Advisor for them despite having never sold Financial Services before.
They delivered on not one assurance during the week offering me a post not on the list I was assured I could choose from and although several of the people attending the week were undoubtedly suitable several were clearly 'Dodgy Geezers' 'Secondhand Car Dealer types' whilst I have no problem with them, I certainly wouldn't give them my money to invest and was gob-smacked when the 'Dodgy Geezers' got offered the roles of their choice.
I would never buy anything (Double Glazing / Financial Advise etc) from a cold caller on the phone and sadly this is how these companies tend to operate.
They pay their staff (usually) a minimal wage basing the thousands they assure you that you can earn purely on commission and appear to have a high turnover of staff (as I said I have been approached at least 10 times by 2 companies) and would not ever invest with a so called expert who only gets paid on commission especially having read the numerous negative posts - my advice ignore them like the plague, do your due diligence and research where you invest your money - all they are interested in ultimately is the commission they will get from investing your money - promising you a quick buck / easy money - sit back and repent at your leisure you have been warned.
I had the same experience as you on the devere / PIC course. Loads of sales people, many with no FS background.
I was offered a post in Dubai or Moscow rather than in Europe where I was told all along I could go. Just a number / resource to them, to be used as they see fit.
There were 22 on that course and a year later not one of them was still there. 'Mud at a wall.'
Dear Anonymous 1
For the sake of clarity, if you look at the websites of the regulators in the countries mentioned, you will see that lists are published of authorised firms. {{{Redacted}}} are not shown on these lists.
Further, if the lists are not there / not available, you can look at the regulations in these countries then you will see that a license is needed to operate within the territorial boundaries. {{{Redacted}}} do not have / hold these licenses.
As I have said, the information is within the public domain if you know where to look.
http://aesinternational.com/join-aes
Further, if you look at the {{{Redacted}}} website, you will see that UK qualifications are NOT required for advisers producing £75K per annum or less. This is despite the fact that the {{{Redacted}}} publicity machine delivers a mantra based on exporting UK best practice and only employing the best advisers.
I repeat my question - {{{Redacted}}} , how do you get away with it??
After all the {{{Redacted}}} website says one of the key differentiators in 'transparency'.......... Yours Anonymous
Still not had my question answered though...
I do not work for a competitor, I just dislike people who make a living from purposeful misrepresentation.
How do I know these things? Very simply My friend the information I refer to is in the public domain
Having been involved in offshore financial services in Hong Kong over a large number of years, I baulk at the obviouse tactics of so called professionals slandering the names of their competitors to try and gain points by posting such utter rubbish. I would much rather see financial consultants concentrating on their clients needs and investments than taking time to rubbish the industry they pretend to represent as professionals.
I am not suggesting for 1 minute that there are not some genuine complaints on this ridiculously unregulated web site.
But by allowing totally anonymous posts and holding absolutely no one responsible for their actions is simply negligent and irresponsible. All companies from Walmart to the dry cleaners in your local town will receive complaints at one time or another, and then the person with the complaint goes to the supplier to sort it out.
If the supplier does not deal with it in a professional manner post on sites like this and get the truth out there, of course give the post the credibility it deserves by using your real name. By doing this gripe sites like this will become a valuable resource and stop all this in fighting between ex employees and competing companies.
I've read a few complaints about various firms. How do you know they don't have a license?