AES International
AES International Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
AES International has 1.2 star rating based on 2 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Review authors value the most Diversity of Products or Services. Consumers are not pleased with Billing Practices and Customer service. The price level of this organization is high according to consumer reviews.
Resolved issues AES
What can I say Sam Instone called me went through all my issues complaints, agreed it had not been dealt with in the best way, offered me compensation which i was happy to accept, and made good on his word,
So i would say to any persons having any issues with this company Get hold of this man, he will resolve it in the best possible way and fast also. cannot thank Sam instone enough, the best way to reach him if the office won't give his details is on google he is very well connected.. the power of this platform is incredible to you all thinking of writing any complaints about any companies.
regards
peter
Rupert Bastick - History repeating itself - how can this happen?
Rupert Bastick was the owner, and director of a UK financial services company that went Bankrupt in October 2010. See attached.
He now appears again as a director of this new, international mortgage brokerage, again, out of Exeter. For the last 3 -4 years he has been employed as General Manager by AES International in Qatar - a position of trust. He had originally applied to join one of the companies in Qatar that is actually regulated there, via the Qatar Financial Centre Regulatory Authority (QFCRA) but was rejected because he is not considered 'fit for purpose' in the UK and the same applies in Qatar. It is easy to find a large number of experienced financial planners that left AES Qatar since he joined, preferring not to be associated with him.
Beware of being asked to pay fees upfront. There are better options out there for expatriates looking for a mortgage.
AES do not look after your investment
BEWARE THIS COMPANY AES INTERNATIONAL TAKES YOUR MONEY AND CHARGES YOU VAT AGAINST CHARGES WHEN THEY SHOULD NOT. ALSO, THEY DO NOT LOOK AFTER YOUR POLICY JUST TAKE MONEY.
AND MOVE YOU TO A DIFFERENT JURISDICTION TO ESCAPE THE UK OMBUDSMAN DO NOT TRADE WITH THEM DO NOT DEAL WITH James McLeod OR RUSSEL HAMMOND OR Sam Instone THEY ARE NOT TO BE TRUSTED
THEY SIGN YOU UP UNDER THE UK JURISDICTION TO MAKE YOU FEEL SAFE, THEN THEY EMAIL YOU TO SAY( HEY ROSS IS GOING TO TAKE YOU ON AND LOOK AFER YOU FROM NOW ON) HE IS IN POLAND, SO THEY CHANGE JURISDICTION WITHOUT EXPLAINING THIS TO YOU, THEN IF YOU HAVE ISSUES THEY SAY COMPLAIN TO POLISH OMBUDSMAN !!! AS FOR THE VAT THING IF THEY MOVED YOU SO SHOULD THE VAT SITUATION, THEY ARE ON A THIN LINE WITH THE LAW.
IF WE CAN FIND SAY 20 PEOPLE WHO HAD SIMILAR ISSUES WE CAN MAKE A CLASS ACTION IN EUROPE AGAINST SAM INSTONE HE IS THE ONE TO TAKE LEGAL RESPONSIBILITY CONTACT ME HERE SALES@***.COM
- There way of handling a complaint
Preferred solution: Let the company propose a solution
Being the adviser mentioned in this complaint and having worked in financial services for 15 years and never having a complaint held against me during that time (UK FCA register can be checked to confirm the same) I feel compelled to post my comments.This client’s primary complaint related to issues concerning his pension after the period in which I arranged the initial admin (first couple of months) thus I had no involvement in the management of his policy after this initial stage, though I understand that his main complaint was in relation to VAT charged against fees.However, a secondary issue emerged in relation to the change of AES branch for his policy from the UK to one of our other EU branches in Poland (as a consequence of a change of adviser who was based in Poland), of which the client felt wasn’t made clear.As the advice provided, within AES, is of the exact same standard whether it emanates from the UK, Poland, UAE or anywhere else, and as this client wasn’t a resident of the UK himself, it wasn’t immediately obvious to me/us at the time (we’ve changed our protocol since) that a ‘flag’ needed to be raised to signal a change in jurisdiction, for his policy, between EU branches - as the advice provided is the same irrespective of branch location.As per this client’s latest post, really happy to see that this client’s complaint has now been resolved to his satisfaction.
Replying to
Leidschendam, South Holland
Resolved: Scammed by AES
I lost to date $111,000 on an initial $160,000 Generali Vision Plan sold to me by an inept John Viney AES advisor. At the time I signed up I was working in Iraq worth little internet access so it was not clear what I was signing up to and difficult to research.
This is a poor excuse for becoming a victim but true non the less. Additionally I paid 0 attention to the plan for 8 years there are no annual statements vita Generali and no monitoring of losses. When I did check on the vision plan it was too late 111,000 used had been scammed off of me. buyer beware!
Does anyone know of a class action against AES?
How do I best warn off future would be victims? Thanks Mark
- No monitoring of vision fund
Preferred solution: Full refund
Unsurprising. AES International sells endowment savings plans with up front commission. Anybody buying a Genarali policy from AES International will lose first 2 years premiums to AES International commission.
Guildford, England
AES International - Financial Service Review
The following text is from an advertising promotion in the public domain placed by their head of recruitment, on N Eaton:
Locations:
Middle East – Dubai Qatar, Saudi Arabia.
Europe - The Netherlands, Brussels, Germany, Sweden, Italy, Poland, Spain, Switzerland, Ireland.
Rest of the World - Australia, Mexico, Brazil.
Specialties:Financial Adviser resourcing for multi-award winning {{{Redacted}}} (ranked UK's 4th fastest growing firm in the Sunday Times Fast Track 100).
Attract highly qualified, market leading, client focussed Financial Advisers by offering a significantly differentiated organisation to 'Partner' with.
{{{Redacted}}}’s mission to bring positive change to international financial services, exporting UK best practice and introducing standards where few existed, placing {{{Redacted}}} decades ahead of our competitors.
FACT - UK BEST PRACTICE INVOLVES BEING PROPERLY AUTHORISED AND LICENSED IN THE COUNTRY WHERE YOU CONDUCT FINANCIAL SERVICES BUSINESS
FACT - IN SAUDI ARABIA, AUSTRALIA, BRAZIL AND MEXICO {{{Redacted}}} DO NOT HAVE A FINANCIAL SERVICES LICENSE TO OPERATE IN THESE COUNTRIES
How do YOU get away with it {{{Redacted}}}?
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LVP CASE ID 16-V0010 – DECISION SUMMARY
On March 30, 2016, Complainant submitted a complaint in accordance with the Legitimacy Verification Program (“LVP”). The complaint alleged posts # 308709, 370884, 437762, 440080, 443749, and 453772 (the “Posts”) contained statements in violation of Pissed Consumer’s Terms of Use. The Posts’ authors (“Posters”) were offered an opportunity to respond to the complaint, as provided in LVP Rule 9, but each failed to do so. Thus, the Posts and the supplemental information provided by Complainant’s general counsel constitute the LVP Record. Having considered the LVP Record, the Third Party Neutral finds and holds as follows: It is more likely than not that the statements in each of the Posts are defamatory, untruthful and inaccurate and, therefore, violate Pissed Consumer’s Terms of Use. Accordingly, Complainant’s name should be removed from each post at issue, including in all comments to the Posts, and the URLs should be changed to remove reference to the Complainant.
Dated: May 13, 2016
*NOTICE OF COMPLAINT*
Please take notice that Complainant has initiated a Complaint against this Post due to alleged violations of Pissed Consumer’s Terms of Use (http://www.pissedconsumer.com/tos.txt) pursuant to Pissed Consumer’s Legitimacy Verification Program. To receive a copy of the Complaint send an email that includes the review number for this Post to lvp@***.com requesting a copy.
You, the Poster, have a right to respond to the Complaint to establish the truth of the Post’s statements. If you intend to respond, you have 20 days from the date this Notice was posted to answer the Complaint. The Answer Form (https://s3.amazonaws.com/pissedconsumer/legal/LVP+Answer+Form.pdf) must be submitted to lvp@***.com within 20 days of this Notice being posted. Failure to submit an Answer within 20 days waives your right to participate in the Legitimacy Verification Program as to this particular Complaint.
All Legitimacy Verification Program disputes are decided by an independent attorney who is not an employee of Pissed Consumer and whose firm has contracted with Pissed Consumer to provide attorneys who will serve as Third-Party Neutrals in conformity with the rules of the Legitimacy Verification Program.
Pissed Consumer WILL NOT reveal your identity or email address to Complainant without your express consent or pursuant to a subpoena or court order.
For more information regarding the Legitimacy Verification Program, please refer to the program’s rules found at http://www.pissedconsumer.com/static/legitimacy-verification-program-rules-and-conditions.html.
LVP ID: 16-v0010.
AES International - Poor Service Review
This is the website of {{{Redacted}}} Nordic and from it comes the following:
{{{Redacted}}}Nordic
At {{{Redacted}}} Nordic we specialise in delivering Scandinavian-based clients bespoke, independent financial advice.
This from a leading European regulator:
"The European Directive (MiFID) 2004/39/EC on market in financial instruments does not regulate the provision or performance of investment services in 3rd countries....."
So {{{Redacted}}} ARE authorised to operate from a branch in Sweden. {{{Redacted}}} ARENT authorised to use that branch to sell cross border from there into other EEA countries (there cross broder permission comes from the UK).
If you are a consumer and are thinking about talking to these people then do your research. All of the information available in the public domain shows that {{{Redacted}}} are deceitful at best, liars at worse.
Caveat empteor........
More to follow
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LVP CASE ID 16-V0010 – DECISION SUMMARY
On March 30, 2016, Complainant submitted a complaint in accordance with the Legitimacy Verification Program (“LVP”). The complaint alleged posts # 308709, 370884, 437762, 440080, 443749, and 453772 (the “Posts”) contained statements in violation of Pissed Consumer’s Terms of Use. The Posts’ authors (“Posters”) were offered an opportunity to respond to the complaint, as provided in LVP Rule 9, but each failed to do so. Thus, the Posts and the supplemental information provided by Complainant’s general counsel constitute the LVP Record. Having considered the LVP Record, the Third Party Neutral finds and holds as follows: It is more likely than not that the statements in each of the Posts are defamatory, untruthful and inaccurate and, therefore, violate Pissed Consumer’s Terms of Use. Accordingly, Complainant’s name should be removed from each post at issue, including in all comments to the Posts, and the URLs should be changed to remove reference to the Complainant.
Dated: May 13, 2016
No service at AES International. Flog the savings plan, collect the commission and don't turn up ever again. Tens of thousands of pounds lost to commission i reckon.
Guildford, England
AES International - Financial Service Review
Thats clear.
Why, then do {{{Redacted}}} have an adviser operating in the country - one Mr Niekerk - who is openly promoting and marketing his services in Kampala and also via Youtube / Twitter and other sources??
If you look behind the gloss of the {{{Redacted}}} website, the flowery language used and material you can find elsewhere, you may be surprised by what you see. Everything stated above is in the public domain.
The regulator has been informed.
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LVP CASE ID 16-V0010 – DECISION SUMMARY
On March 30, 2016, Complainant submitted a complaint in accordance with the Legitimacy Verification Program (“LVP”). The complaint alleged posts # 308709, 370884, 437762, 440080, 443749, and 453772 (the “Posts”) contained statements in violation of Pissed Consumer’s Terms of Use. The Posts’ authors (“Posters”) were offered an opportunity to respond to the complaint, as provided in LVP Rule 9, but each failed to do so. Thus, the Posts and the supplemental information provided by Complainant’s general counsel constitute the LVP Record. Having considered the LVP Record, the Third Party Neutral finds and holds as follows: It is more likely than not that the statements in each of the Posts are defamatory, untruthful and inaccurate and, therefore, violate Pissed Consumer’s Terms of Use. Accordingly, Complainant’s name should be removed from each post at issue, including in all comments to the Posts, and the URLs should be changed to remove reference to the Complainant.
Dated: May 13, 2016
*NOTICE OF COMPLAINT*
Please take notice that Complainant has initiated a Complaint against this Post due to alleged violations of Pissed Consumer’s Terms of Use (http://www.pissedconsumer.com/tos.txt) pursuant to Pissed Consumer’s Legitimacy Verification Program. To receive a copy of the Complaint send an email that includes the review number for this Post to lvp@***.com requesting a copy.
You, the Poster, have a right to respond to the Complaint to establish the truth of the Post’s statements. If you intend to respond, you have 20 days from the date this Notice was posted to answer the Complaint. The Answer Form (https://s3.amazonaws.com/pissedconsumer/legal/LVP+Answer+Form.pdf) must be submitted to lvp@***.com within 20 days of this Notice being posted. Failure to submit an Answer within 20 days waives your right to participate in the Legitimacy Verification Program as to this particular Complaint.
All Legitimacy Verification Program disputes are decided by an independent attorney who is not an employee of Pissed Consumer and whose firm has contracted with Pissed Consumer to provide attorneys who will serve as Third-Party Neutrals in conformity with the rules of the Legitimacy Verification Program.
Pissed Consumer WILL NOT reveal your identity or email address to Complainant without your express consent or pursuant to a subpoena or court order.
For more information regarding the Legitimacy Verification Program, please refer to the program’s rules found at http://www.pissedconsumer.com/static/legitimacy-verification-program-rules-and-conditions.html.
LVP ID: 16-v0010.
AES International - Advisers Review
1. Why do they have new advisers in Mexico without a license to operate there?
2. Why do they have advisers operating in Brazil without a license to operate there?
3. Why is the firm advertising for advisers to work in Saudi when no regulatory license is held?
4. Why, when the policy of the Central Bank of Bahrain specifically permits this, does the {{{Redacted}}} Dubai website clearly state they are servicing clients there?
All of this information is in the public domain so if you are tempted into a meeting then do your research first. Look beyond the glossy image and you may be surprised by what you find.....
More to follow
More follows
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LVP CASE ID 16-V0010 – DECISION SUMMARY
On March 30, 2016, Complainant submitted a complaint in accordance with the Legitimacy Verification Program (“LVP”). The complaint alleged posts # 308709, 370884, 437762, 440080, 443749, and 453772 (the “Posts”) contained statements in violation of Pissed Consumer’s Terms of Use. The Posts’ authors (“Posters”) were offered an opportunity to respond to the complaint, as provided in LVP Rule 9, but each failed to do so. Thus, the Posts and the supplemental information provided by Complainant’s general counsel constitute the LVP Record. Having considered the LVP Record, the Third Party Neutral finds and holds as follows: It is more likely than not that the statements in each of the Posts are defamatory, untruthful and inaccurate and, therefore, violate Pissed Consumer’s Terms of Use. Accordingly, Complainant’s name should be removed from each post at issue, including in all comments to the Posts, and the URLs should be changed to remove reference to the Complainant.
Dated: May 13, 2016
From what I can see, AES are now one of the few ethical advisers around in Dubai. They do not sell long term savings plans and certainly their senior advisers are UK charted.
Dubai, Dubai
Beware: They only hire failed advisors
By my reckoning these cavalier salesmen and women move from place to place miselling and trying to avoid commission clawbacks. Sam Instone the CEO is clearly in favor of this strategy, it's been part of {{{Redacted}}}' recruitment plan for years.
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LVP CASE ID 16-V0010 – DECISION SUMMARY
On March 30, 2016, Complainant submitted a complaint in accordance with the Legitimacy Verification Program (“LVP”). The complaint alleged posts # 308709, 370884, 437762, 440080, 443749, and 453772 (the “Posts”) contained statements in violation of Pissed Consumer’s Terms of Use. The Posts’ authors (“Posters”) were offered an opportunity to respond to the complaint, as provided in LVP Rule 9, but each failed to do so. Thus, the Posts and the supplemental information provided by Complainant’s general counsel constitute the LVP Record. Having considered the LVP Record, the Third Party Neutral finds and holds as follows: It is more likely than not that the statements in each of the Posts are defamatory, untruthful and inaccurate and, therefore, violate Pissed Consumer’s Terms of Use. Accordingly, Complainant’s name should be removed from each post at issue, including in all comments to the Posts, and the URLs should be changed to remove reference to the Complainant.
Dated: May 13, 2016
The comment on AES hiring failed financial advisers is way off the mark now.I have dealt with Mr Ritchie and he is super qualified and definitely did not offer me a long term servings plan. I had tried other advisers, namely Finsbury Associates and Holborne as well and both of these organizations had their advisers suggesting a 25 and 20 year Generali plan (may be they have a special deal on)Tom
Zurich, Zurich
AES International - Generali Vision Review from Zurich, Zurich
{{{Redacted}}} has an ex *** from DeVere as Country Manager/ Private Client Adviser named Jonathan Wookey. He has last been seen working for DeVere when he visited me in Basel in Autumn 2011.
I can only assume that they due the same scam, robbery, bad financial advise with high charges and hidden fees as Devere did with the Generali vision plan. He advertises himself as "International Wealth Manager serving Expats living in Switzerland" even though he does NOT SEEM TO HAVE ANY FINANCIAL EDUCATION.
Please also see http://www.englishforum.ch/finance-banking-taxation/142614-local-financial-advice-expats.html
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LVP CASE ID 16-V0010 – DECISION SUMMARY
On March 30, 2016, Complainant submitted a complaint in accordance with the Legitimacy Verification Program (“LVP”). The complaint alleged posts # 308709, 370884, 437762, 440080, 443749, and 453772 (the “Posts”) contained statements in violation of Pissed Consumer’s Terms of Use. The Posts’ authors (“Posters”) were offered an opportunity to respond to the complaint, as provided in LVP Rule 9, but each failed to do so. Thus, the Posts and the supplemental information provided by Complainant’s general counsel constitute the LVP Record. Having considered the LVP Record, the Third Party Neutral finds and holds as follows: It is more likely than not that the statements in each of the Posts are defamatory, untruthful and inaccurate and, therefore, violate Pissed Consumer’s Terms of Use. Accordingly, Complainant’s name should be removed from each post at issue, including in all comments to the Posts, and the URLs should be changed to remove reference to the Complainant.
Dated: May 13, 2016
Jonathan Wookey worked for approx 2 years at DeVere and continued to sell many expats very bad financial advise and products.
He fell out with DeVere and started to work for AES International as the Country Manager / Private Client Adviser, where he continued to scam expats and locals to gain commission ruthlessly.
He was made redundant in less than a year and dissapeared to Singapore to work for IFS (2 years).
He is back in Switzerland now and started his own Company as the 'CEO at Summit Wealth AG' (Zug).
Be cautious - he is back!
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Well he didn't compensate me for my losses