Aes International Reviews and Complaints
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Being the adviser mentioned in this complaint and having worked in financial services for 15 years and never having a complaint held against me during that time (UK FCA register can be checked to confirm the same) I feel compelled to post my comments.This client’s primary complaint related to issues concerning his pension after the period in which I arranged the initial admin (first couple of months) thus I had no involvement in the management of his policy after this initial stage, though I understand that his main complaint was in relation to VAT charged against fees.However, a secondary issue emerged in relation to the change of AES branch for his policy from the UK to one of our other EU branches in Poland (as a consequence of a change of adviser who was based in Poland), of which the client felt wasn’t made clear.As the advice provided, within AES, is of the exact same standard whether it emanates from the UK, Poland, UAE or anywhere else, and as this client wasn’t a resident of the UK himself, it wasn’t immediately obvious to me/us at the time (we’ve changed our protocol since) that a ‘flag’ needed to be raised to signal a change in jurisdiction, for his policy, between EU branches - as the advice provided is the same irrespective of branch location.As per this client’s latest post, really happy to see that this client’s complaint has now been resolved to his satisfaction.
- There way of handling a complaint
Unsurprising. AES International sells endowment savings plans with up front commission. Anybody buying a Genarali policy from AES International will lose first 2 years premiums to AES International commission.
- No monitoring of vision fund
*NOTICE OF COMPLAINT*
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You, the Poster, have a right to respond to the Complaint to establish the truth of the Post’s statements. If you intend to respond, you have 20 days from the date this Notice was posted to answer the Complaint. The Answer Form (https://s3.amazonaws.com/pissedconsumer/legal/LVP+Answer+Form.pdf) must be submitted to lvp@pissedconsumer.com within 20 days of this Notice being posted. Failure to submit an Answer within 20 days waives your right to participate in the Legitimacy Verification Program as to this particular Complaint.
All Legitimacy Verification Program disputes are decided by an independent attorney who is not an employee of Pissed Consumer and whose firm has contracted with Pissed Consumer to provide attorneys who will serve as Third-Party Neutrals in conformity with the rules of the Legitimacy Verification Program.
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For more information regarding the Legitimacy Verification Program, please refer to the program’s rules found at http://www.pissedconsumer.com/static/legitimacy-verification-program-rules-and-conditions.html.
LVP ID: 16-v0010.
No service at AES International. Flog the savings plan, collect the commission and don't turn up ever again. Tens of thousands of pounds lost to commission i reckon.
*NOTICE OF COMPLAINT*
Please take notice that Complainant has initiated a Complaint against this Post due to alleged violations of Pissed Consumer’s Terms of Use (http://www.pissedconsumer.com/tos.txt) pursuant to Pissed Consumer’s Legitimacy Verification Program. To receive a copy of the Complaint send an email that includes the review number for this Post to lvp@pissedconsumer.com requesting a copy.
You, the Poster, have a right to respond to the Complaint to establish the truth of the Post’s statements. If you intend to respond, you have 20 days from the date this Notice was posted to answer the Complaint. The Answer Form (https://s3.amazonaws.com/pissedconsumer/legal/LVP+Answer+Form.pdf) must be submitted to lvp@pissedconsumer.com within 20 days of this Notice being posted. Failure to submit an Answer within 20 days waives your right to participate in the Legitimacy Verification Program as to this particular Complaint.
All Legitimacy Verification Program disputes are decided by an independent attorney who is not an employee of Pissed Consumer and whose firm has contracted with Pissed Consumer to provide attorneys who will serve as Third-Party Neutrals in conformity with the rules of the Legitimacy Verification Program.
Pissed Consumer WILL NOT reveal your identity or email address to Complainant without your express consent or pursuant to a subpoena or court order.
For more information regarding the Legitimacy Verification Program, please refer to the program’s rules found at http://www.pissedconsumer.com/static/legitimacy-verification-program-rules-and-conditions.html.
LVP ID: 16-v0010.
From what I can see, AES are now one of the few ethical advisers around in Dubai. They do not sell long term savings plans and certainly their senior advisers are UK charted.
The comment on AES hiring failed financial advisers is way off the mark now.I have dealt with Mr Ritchie and he is super qualified and definitely did not offer me a long term servings plan. I had tried other advisers, namely Finsbury Associates and Holborne as well and both of these organizations had their advisers suggesting a 25 and 20 year Generali plan (may be they have a special deal on)Tom
Jonathan Wookey worked for approx 2 years at DeVere and continued to sell many expats very bad financial advise and products.
He fell out with DeVere and started to work for AES International as the Country Manager / Private Client Adviser, where he continued to scam expats and locals to gain commission ruthlessly.
He was made redundant in less than a year and dissapeared to Singapore to work for IFS (2 years).
He is back in Switzerland now and started his own Company as the 'CEO at Summit Wealth AG' (Zug).
Be cautious - he is back!
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Well he didn't compensate me for my losses